Trading name Best VIP Transfer
Legal entity Dilkar Travel Turizm Ticaret Limited Şirketi
Registered address Esentepe Mah. Kelebek Sk. Marmara Kule A. Blok No 2 İç Kapı No 176 Kartal Istanbul Türkiye
Contact info@bestviptransfer.com
Services Airport VIP transfer, chauffeur driven car hire, luxury airport shuttle, Black VIP taxi, VIP daily tours across Istanbul Antalya Ankara and other cities in Türkiye
Last updated 22 August 2025
These documents are prepared in English for general informational purposes. They are designed as practical templates for a passenger transport and chauffeur service in Türkiye. Laws change and your specific use may differ. Please have a qualified lawyer review before publishing.
1. Cookie Policy
1.1 What this policy covers
This Cookie Policy explains how Best VIP Transfer uses cookies and similar technologies on bestviptransfer.com and any related booking portals. It explains what cookies are, which types we use, why we use them, and how you can control them.
1.2 What are cookies
Cookies are small data files placed on your device when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide analytics and advertising insights. Similar technologies include pixels, tags, local storage and SDKs.
1.3 Who sets cookies
Cookies may be set by us First Party or by third parties that provide services to us Third Party. Third party cookies are controlled by the respective providers.
1.4 Legal basis
We use strictly necessary cookies to operate the site based on our legitimate interests in delivering the service. For all non essential cookies such as analytics and advertising we rely on your consent. You can withdraw consent at any time using the Cookie Settings link at the footer of our site.
1.5 How we use cookies
We use cookies to
• remember your booking selections and language
• enable secure login to your account
• measure website traffic and performance
• deliver relevant marketing where permitted.
1.6 Your choices
On your first visit a consent banner will invite you to accept or manage cookies. You may also adjust settings in your browser to refuse some or all cookies. If you disable certain cookies parts of the site may not function properly.
1.7 Cookies we use example
Update the table to reflect your actual tools.
| Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _cookieConsent | Best VIP Transfer | Stores your cookie choices | First party strictly necessary | 6 months |
| _session_id | Best VIP Transfer | Maintains secure booking session | First party strictly necessary | Session |
| _ga | Google Analytics | Measures site usage and performance | Third party analytics | 13 months |
| _fbp | Meta Pixel | Advertising measurement | Third party advertising | 3 months |
| _hjSession | Hotjar | User experience analytics | Third party analytics | 1 year |
1.8 Changes to this policy
We may update this Cookie Policy from time to time. We will post the updated version with a new Last updated date.
1.9 Contact
Questions about cookies can be sent to info@bestviptransfer.com.
2. Privacy Policy
2.1 Scope
This Privacy Policy describes how we collect use disclose and protect personal data when you visit our website use our booking services or contact us. It applies to all services offered by Best VIP Transfer in Türkiye and to visitors from other countries.
2.2 Data controller
Dilkar Travel Turizm Ticaret Limited Şirketi trading as Best VIP Transfer acts as the data controller for personal data processed in connection with our consumer services.
2.3 Categories of data we collect
• Identity data names titles
• Contact data email phone address
• Booking data pickup and drop off locations dates flight numbers passenger count extras
• Payment data limited to payment confirmation tokens. Card data is processed by our payment processor and not stored by us
• Technical data IP address device identifiers browser type cookies
• Marketing preferences and communication history
• Driver partner and corporate account data where relevant.
2.4 How we obtain data
• Directly from you through forms calls or messages
• Automatically from your device through cookies and analytics
• From third parties such as payment processors airline data providers or corporate account administrators when you travel under a business account.
2.5 Purposes and lawful bases
| Purpose | Examples | Lawful basis |
| Provide and manage bookings | confirming reservations flight monitoring dispatching vehicles invoicing customer service | Perform a contract or steps before entering a contract |
| Payments and fraud prevention | processing charges detecting misuse chargeback handling | Legitimate interests and compliance with legal obligations |
| Improve our services | analytics service quality driver training | Legitimate interests with safeguards. Analytics cookies used only with consent |
| Marketing and offers | newsletters remarketing surveys | Consent where required. You can opt out at any time |
| Legal and compliance | tax accounting insurance claims responding to authorities | Legal obligation and legitimate interests |
2.6 Sharing of data
We share personal data with
• drivers and subcontractor fleets to deliver your ride
• payment processors banks and invoicing platforms
• analytics and marketing providers where you have consented
• insurers advisors auditors and authorities where legally required.
We require third parties to protect your data and to use it only for the specified purpose.
2.7 International transfers
Your data may be transferred outside your country. Where required by law we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms.
2.8 Retention
We keep data only as long as necessary. Typical periods
• booking and invoice records up to 10 years for tax and audit
• customer support records 3 years
• marketing preferences until you opt out
• analytics data according to cookie lifetimes shown in the Cookie Policy.
2.9 Your rights
Depending on your location you may have rights to access correct delete or port your data to object or restrict processing and to withdraw consent. To exercise rights contact info@bestviptransfer.com. We may need to verify your identity before responding.
2.10 Children
Our services are not directed to children under 16. Children may travel only with adult supervision unless local law allows otherwise.
2.11 Security
We apply administrative technical and physical safeguards appropriate to the risk including encryption in transit role based access and staff training.
2.12 Complaints
If you are in Türkiye you may contact the Personal Data Protection Authority KVKK. You may also complain to your local supervisory authority if you are in the EU or UK.
